Does The Pool Factory offer free returns? What's their exchange policy?

What's The Pool Factory returns and exchanges policy? Can you return in-store? How many days do you have to return items to The Pool Factory for a full refund? Do I need a receipt to return my item to The Pool Factory? Do items need to be in new condition?
Returns & exchanges policies rating: 1.0 - 1 ratings

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It looks like The Pool Factory may not offer free returns & exchanges. See 6,494 brands that do offer free returns & exchanges.
Knoji Staff
138
Posted Jul 11, 2017

No, The Pool Factory does not offer free returns and exchanges for all items. The Pool Factory's policies regarding exchanges can change, so it would be helpful to visit their website for the most current information at returns and exchanges policy page.

Also, you can check their homepage to see if they have any additional updated info on returning items.

Learn more at thepoolfactory.com.

Shopping tip: (December 13, 2018): Use promo code GIFT30 to save $30 off at thepoolfactory.com — redeem it here. You can also view more The Pool Factory promo codes.

Update: we've found 7 more swimming pool supplies stores that currently offer free returns & exchanges and 967 home & garden stores that are offering free returns & exchanges . You can also view all 6,494 stores that offer free returns & exchanges across all categories.

This user rated The Pool Factory's returns & exchanges policies: 1.0
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Rated 4.1 - 10 reviews

About The Pool Factory

The Pool Factory is a small to mid-size swimming pool supplies company operating the e-commerce site thepoolfactory.com. The Pool Factory sells its products and services in the swimming pool supplies vertical, offering discounts and promo codes to its customers infrequently. The Pool Factory is very well-regarded among shoppers on Knoji, with 10 ratings and an average rating of 4.1 stars. The Pool Factory scores well compared to other brands in the swimming pool supplies industry, providing 7 e-commerce features to better serve its customers.

The Pool Factory's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
No
It appears that The Pool Factory may not offer free returns & exchanges currently. Read full answer >>
Free Shipping:
Yes
The Pool Factory offers free shipping on all qualifying orders. Get free delivery on your order from The Pool Factory, program exclusions apply. See details on their free shipping policy page. Read full answer >>
International Shipping:
Maybe
It appears that The Pool Factory may not offer international shipping currently. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Yes
The Pool Factory accepts debit & prepaid cards for qualifying orders and customers, according to their debit & prepaid cards policies. See policies and program details on their debit & prepaid card support page. Read full answer >>
Paypal:
Yes
The Pool Factory accepts PayPal for qualifying orders and customers, according to their PayPal policies. See policies and program details on their PayPal support page. Read full answer >>
Apple Pay:
Maybe
It appears that The Pool Factory may not accept Apple Pay currently. Read full answer >>
Google Pay:
Maybe
It appears that The Pool Factory may not accept Google Pay currently. Read full answer >>
Discount Policies
Promo Codes:
Yes
The Pool Factory supports a promo code box on their website. Check the The Pool Factory promo codes page for the latest coupon codes from The Pool Factory. Read full answer >>
Black Friday Ad:
Maybe
It appears that The Pool Factory may not offer Black Friday ad currently. Read full answer >>
Cyber Monday Ad:
Maybe
It appears that The Pool Factory may not offer Cyber Monday ad currently. Read full answer >>
Military Discounts:
Maybe
It appears that The Pool Factory may not offer military discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that The Pool Factory may not offer senior discounts currently. Read full answer >>
Customer Service Features
Contact Information:
Yes
The Pool Factory offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Read full answer >>
Customer Reviews:
Maybe
It appears that The Pool Factory may not offer customer reviews currently. Read full answer >>
Social Media Pages:
Maybe
It appears that The Pool Factory may not offer social media pages currently. Read full answer >>
Financing Options
Afterpay Financing:
Maybe
It appears that The Pool Factory may not accept Afterpay financing currently. Read full answer >>
Website Features
Mobile Apps:
Maybe
It appears that The Pool Factory may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
Yes
The Pool Factory offers affiliate programs for qualifying orders and customers, according to their affiliate programs policies. See policies and program details on their affiliate programs page. Read full answer >>
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